Our policies
What it helps to know before you book.
Booking and deposits
Book on WhatsApp, by phone or on the booking page. Some services take a deposit to hold the time, and it comes off the total.
Cancelling and running late
We ask for at least 24 hours' notice to change or cancel. With less notice, the deposit may not be returned. If you arrive more than 15 minutes late, the service may be shorter.
If you miss an appointment
If you don't arrive and don't let us know, the deposit isn't returned and we ask for one with your next booking. If you had an emergency, tell us and we will work it out.
Children and companions
The room is small and quiet, and fits one person. A child or a companion can wait at the entrance, but Yuridia can't watch them during the service.
Patch tests and allergies
For a brow tint, and for some new products, Yuridia does a small test on your forearm at least 24 hours before your appointment.
Redos and refunds
If a brow or waxing service isn't what you expected, let us know within 7 days and we will look at it. Deposits are returned when you cancel with 24 hours' notice.
Tipping
They are welcome but never expected. You can leave one in cash or when you pay by card.